Return Policy

No Returns Accepted At ZoomVer, we take pride in crafting high-quality handmade wire jewelry. Due to the nature of custom and handcrafted products, we do not accept returns or refunds after purchase. Each piece is uniquely made with care, ensuring originality and artistic value.

Exceptions for Defects or Damage

If your item arrives damaged or defective, please contact Kotacien customer support within 3 days of receiving the product. We will review your case and offer possible solutions, such as repair or replacement.

How to Report an Issue

Please reach out to ZoomVer customer support at dinosauregg666@gmail.com with:

  • Clear photos of the damaged/defective item
  • Your order number or proof of purchase

We strive to maintain the highest level of craftsmanship and appreciate your understanding. Thank you for supporting handmade artistry!